Shipping policy
We currently ship orders within the United States.
Processing Time
Orders are typically processed and prepared for shipment within 1–3 business days.
Processing times may be longer during holidays, promotions, product launches, or periods of unusually high order volume.
Shipping Options
Available shipping options and rates are displayed at checkout.
Our current shipping options may include:
- Standard Shipping — estimated 3–5 business days
- Express Shipping — estimated 3–5 business days
- Promotional free shipping may be available when an order meets the qualifying purchase amount shown at checkout.
Delivery times begin after the order has been processed and picked up by the carrier.
Tracking
When tracking information is available, it will be sent to the email address provided during checkout.
Please allow time for the carrier to scan and update tracking information after your order ships.
Incorrect Addresses
Customers are responsible for entering a complete and accurate shipping address.
We are not responsible for packages that are delayed, returned, or delivered incorrectly because of an incorrect address provided by the customer.
Lost or Delayed Packages
Once an order has been transferred to the shipping carrier, delays may occur that are outside our control.
If your tracking information shows an unusual delay or your package appears to be lost, contact us and we will help you determine the next step.
Damaged Orders
If your order arrives significantly damaged during shipping, contact us as soon as possible and include your order number and photos of the package and product.
Contact
For questions about an order or shipment, please use the contact information provided on our website.